As announced by the Government, the Circuit Breaker will end on 1 June 2020 with measures to be progressively lifted in three phases.

CRA’s office at mTower will be opened from 2 June 2020. To minimise your time spent in public space, please contact us via our online feedback form or call us at 6501-7000. Visits to CRA’s office are by appointment only.

There will be a scheduled maintenance on the CRA website from 23 October (Sat) 10pm, to 24 October 2021 (Sun), 6am. The website will not be available during this period of time. We apologise for any inconvenience caused.

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Request for Reconsideration of the CRA Inspector's Decision

A request for reconsideration of the CRA Inspector's decision shall be made in writing to the Patron Dispute Committee via the Reconsideration Form not later than 30 days after the date of an Inspector's decision.

The completed Reconsideration Form must be submitted to the Authority via email cra_ops@cra.gov.sg, 
fax (+65-6273-0917) or mail to the following address:

Casino Regulatory Authority of Singapore
460 Alexandra Road mTower #12-01
Singapore 119963

Attention: Patron Dispute Committee Secretariat

The relevant Reconsideration Forms are available here:


Reconsideration Forms Download
Request for Reconsideration
(Casino Operator)		 download_pdf [PDF, 23 KB]
Request for Reconsideration
(Patron) 		download_pdf [PDF, 43 KB]