As announced by the Government, the Circuit Breaker will end on 1 June 2020 with measures to be progressively lifted in three phases.

CRA’s office at PSA Building will be opened from 2 June 2020. To minimise your time spent in public space, please contact us via our online feedback form or call us at 6501-7000. Visits to CRA’s office are by appointment only.

There will be a scheduled maintenance on the CRA website from Saturday, 24 October 2020, 10pm to Sunday, 25 October 2020, 6am. The website will not be available during this period of time. We apologise for any inconvenience caused.

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RESOURCES

Request for Investigation by the CRA Inspector

The request for an investigation by a CRA Inspector to investigate a gaming-related dispute shall be

1) submitted online
 
    Or

2) made in writing via the Patron Dispute form. The completed Patron Dispute form must be submitted to CRA via email cra_ops@cra.gov.sg, fax (+65-6273-0917) or mail to the following address:
 
The Casino Regulatory Authority of Singapore
460 Alexandra Road PSA Building #12-01
Singapore 119963

Attention: Executive, Inspection and Compliance Division


Application Form  Download
Patron Dispute Report form
download_pdf [PDF, 300 KB]