As announced by the Government, the Circuit Breaker will end on 1 June 2020 with measures to be progressively lifted in three phases.

CRA’s office at PSA Building will be opened from 2 June 2020. To minimise your time spent in public space, please contact us at feedback@cra.gov.sg or call us at 6501-7000. Visits to CRA’s office are by appointment only.

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Request for Investigation by the CRA Inspector

The request for an investigation by a CRA Inspector to investigate a gaming-related dispute shall be

1) submitted online
 
    Or

2) made in writing via the Patron Dispute form. The completed Patron Dispute form must be submitted to CRA via email cra_ops@cra.gov.sg, fax (+65-6273-0917) or mail to the following address:
 
The Casino Regulatory Authority of Singapore
460 Alexandra Road PSA Building #12-01
Singapore 119963

Attention: Executive, Inspection and Compliance Division


Application Form  Download
Patron Dispute Report form
 download_pdf [PDF, 300 KB]