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Enforcement Actions

FY 2020


Casino Operator Relevant Legislation Breach Action taken by CRA
Resorts World at Sentosa Pte. Ltd.
 Regulation 8(5) of the Casino Control (Internal Controls) Regulations 2013
 Failure to implement a system of internal controls approved by the Authority. Financial penalty of $75,000

FY 2019


Casino Operator Relevant Legislation Breach Action taken by CRA
Marina Bay Sands Pte. Ltd.  Section 57(5) of the CCA
 Failure to comply with a written direction given by the Authority.

Financial penalty of $10,000 
Regulation 8(1)(a) of the Casino Control (Entry Levy) Regulations 2010 Failure to implement a system for the collection of the entry levy which has been approved by the Authority. Financial penalty of $70,000 
Section 116(1) of the CCA

Failure to prevent 11 Singapore Citizens / Permanent Residents of Singapore from entering and/or remaining on the casino premises without valid entry levies. 

 Financial penalty of $55,000
Section 126(1) of the CCA

Failure to prevent 1 excluded person from entering and/or remaining on its casino premises without reasonable excuse. 

 Financial penalty of $10,000
Resorts World at Sentosa Pte. Ltd. Section 133(1) of the CCA Failure to prevent 1 minor from entering and/or remaining on its casino premises without reasonable excuse. Financial penalty of $20,000 
Regulation 24(1)(a) of the Casino Control (Gaming Equipment) Regulations 2009 Failure to ensure that gaming equipment used in its casino is of a class approved by the Authority. Letter of censure

FY 2018


Casino Operator Relevant Legislation Breach Action taken by CRA
Marina Bay Sands Pte. Ltd. Section 116(1) of the CCA Failure to prevent 1 permanent resident of Singapore from entering and remaining on its casino premises without a valid entry levy.  Financial penalty of $5,000            
Section 133(1) of the CCA  Failure to prevent 1 minor from entering and/or remaining on its casino premises without reasonable excuse.  Financial penalty of $10,000
Resorts World at Sentosa Pte. Ltd. Section 57(5) of the CCA  Failure to comply with a direction that relates to the conduct, supervision or control of casino operations.             Financial penalty of $250,000
Section 133(1) of the CCA  Failure to prevent a total of 5 minors from entering and/or remaining on its casino premises without reasonable excuse.  Financial penalty of $80,000
Section 138(4) of the CCA Failure to implement a system of internal controls approved by the Authority. Financial penalty of $400,000

FY 2017


Casino Operator Relevant Legislation Breach Action taken by CRA
Marina Bay Sands Pte. Ltd. Section 116(1) of the CCA Failure to prevent 1 permanent resident of Singapore from entering or remaining on its casino premises without a valid entry levy. Financial penalty of $5,000
Resorts World at Sentosa Pte. Ltd. Section 133(1) of the CCA Failure to prevent a total of 3 minors from entering and/or remaining on its casino premises without reasonable excuse. Financial penalties totalling $40,000
Section 126(1) of the CCA Failure to prevent 1 excluded person from entering and/or remaining on its casino premises without reasonable excuse. Financial penalty of $15,000

FY 2016


Casino Operator Relevant Legislation Breach Action taken by CRA
Marina Bay Sands Pte. Ltd. Section 133(1) of the CCA Failure to prevent 1 minor from entering and/or remaining on its casino premises without reasonable excuse. Financial penalty of $15,000
Regulation 8(1)(a) of the Casino Control (Entry Levy) Regulations 2010 Failures to implement a system for the collection of the entry levy which has been approved by the Authority. Financial penalties totalling $75,000
Resorts World at Sentosa Pte. Ltd. Section 133(1) of the CCA Failures to prevent a total of 7 minors from entering and/or remaining on its casino premises without reasonable excuse. Financial penalties totalling $75,000

FY 2015


Casino Operator Relevant Legislation Breach Action taken by CRA
Marina Bay Sands Pte. Ltd. Section 100(3)(b) of the Casino Control Act (CCA) Failure to conduct table games in accordance with the rules of the games approved by the Authority. Financial penalty of $200,000
Section 116(1) of the CCA Failure to prevent 9 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies. Financial penalty of $62,500
Section 126(1) of the CCA Failure to prevent 3 excluded persons from entering and/or remaining on its casino premises without reasonable excuse. Financial penalty of $45,000
Section 133(1) of the CCA Failure to prevent 3 minors from entering and/or remaining on its casino premises without reasonable excuse. Financial penalty of $30,000
Resorts World at Sentosa Pte. Ltd. Section 100(3)(b) of the CCA Failure to conduct table games in accordance with the rules of the games approved by the Authority. Financial penalty of $50,000
Section 116(1) of the CCA Failure to prevent 1 Singapore Citizen from entering its casino premises without a valid entry levy. Financial penalty of $5,000
Section 133(1) of the CCA Failure to prevent 2 minors from entering and/or remaining on its casino premises without reasonable excuse. Financial penalty of $25,000

FY 2014


Casino Operator Relevant Legislation
 Breach
 Action taken by CRA
Marina Bay Sands Pte. Ltd.
 Section 80(3)(b) of the CCA
 Permitting an unauthorized person to exercise the functions of a special employee.
 Financial penalty of $75,000
Section 116(1) of the Casino Control Act (CCA)
 Failure to prevent 10 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies.
 Financial penalty of $62,500
Section 126(1) of the CCA
 Failure to prevent 5 excluded persons from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $90,000
Section 133(1) of the CCA
 Failure to prevent 3 minors from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $35,000
Resorts World at Sentosa Pte. Ltd.
 Section 116(1) of the CCA
 Failure to prevent 3 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies.
 Letters of Censure
Section 133(1) of the CCA
 Failure to prevent 3 minors from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $20,000

Letter of Censure

FY 2013


Casino Operator
 Relevant Legislation
 Breach
 Action taken by CRA
Marina Bay Sands Pte. Ltd.
 Section 116(1) of the Casino Control Act (CCA)
 Failure to prevent 17 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies.
 Financial penalty of $102,500
Contravention of entry levy requirements in relation to 117 employees/employee of MBS tenant.
 Letter of Censure
Section 126(1) of the CCA
Failure to prevent 16 excluded persons from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $235,000
Resorts World at Sentosa Pte. Ltd.
 Section 116(1) of the CCA
 Failure to prevent 13 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies.
 Financial penalty of $55,000
Section 126(1) of the CCA
 Failure to prevent 5 excluded persons from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $70,000
Section 133(1) of the CCA
 Failure to prevent 5 foreign minors from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $65,000

FY 2012


Casino Operator
 Relevant Legislation
 Breach
 Action taken by CRA
Marina Bay Sands Pte. Ltd.
 Regulation 3(2) of the Casino Control (Surveillance) Regulations 2009
 Failure to ensure that specified casino surveillance footage was retained for the period required by the Authority. Financial penalty of $150,000
Regulation 3(2) of the Casino Control (Surveillance) Regulations 2009
 Failure to ensure continuous recording of specified casino surveillance footage.
 Financial penalty of $100,000
Regulation 3(2) of the Casino Control (Surveillance) Regulations 2009
 Failure to have a notification system to provide an audible and visual notification of specific failures in the casino surveillance system
 Financial penalty of $225,000
Regulations 20(1) and 24(1)(c) of the Casino Control (Gaming Equipment) Regulations 2009
 Failure to display appropriate message on progressive jackpot system
 Letter of Censure
Section 116(1) of the CCA
 Failure to prevent 19 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies.
 Financial penalty of $92,500
Section 126(1) of the CCA
 Failure to prevent 25 excluded persons from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $380,000
Section 133(1) of the CCA
 Failure to prevent 1 minor from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $15,000
Resorts World at Sentosa Pte. Ltd.
 Section 116(1) of the CCA
Failure to prevent 21 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies.
 Financial penalty of $105,000
Section 116(3) of the CCA
 Partially reimbursing the annual entry levy payable by Singapore citizens and permanent residents.
 Financial penalty of $600,000
Section 126(1) of the CCA
 Failure to prevent 7 excluded persons from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $95,000
Section 133(1) of the CCA
 Failure to prevent 7 minors from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $40,000

Letter of Censure

FY 2011


Casino Operator Relevant Legislation Breach Action taken by CRA
Marina Bay Sands Pte. Ltd.
 Section 116(1) of the CCA
 Failure to prevent 16 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies. Financial penalty of $65,000
Section 126(1) of the CCA
 Failure to prevent 6 excluded persons from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $160,000
Section 133(1) of the CCA Failure to prevent 2 minor from entering and/or remaining on its casino premises without reasonable Financial penalty of $30,000
Resorts World at Sentosa Pte. Ltd.
 Regulation 3(2) of the Casino Control (Surveillance) Regulations 2009
 Failure to ensure that specified casino surveillance footage was retained for the period required by the Authority.
 Financial penalty of $180,000
Failure to have a failure notification system to provide an audible as well as visual notification of specific failures in the casino surveillance system
 Financial penalty of $150,000
Section 116(1) of the CCA
 Failure to prevent 8 Singapore citizens and permanent residents (SCPRs) from entering and/or remaining on its casino premises without valid entry levies.
 Financial penalty of $40,000
Section 116(3) of the CCA
 Reimbursing the annual entry levy payable by Singapore citizens and permanent residents.
 Financial penalty of $200,000
Section 126(1) of the CCA
 Failure to prevent 1 excluded person from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $15,000
Section 133(1) of the CCA
 Failure to prevent 11 minors from entering and/or remaining on its casino premises without reasonable excuse.
 Financial penalty of $75,000

Letters of Censure

FY 2010


Casino Operator Relevant Legislation Breach Action taken by CRA
Resorts World at Sentosa Pte. Ltd.
 Regulation 7(1) of the Casino Control (Surveillance) Regulations 2009
 Implementation of changes to casino surveillance system deviating from approved surveillance plan without first obtaining the Authority’s approval.
 Letter of Censure