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CRA Whistleblowing Policy

CRA’s whistleblowing line provides individuals an avenue to disclose, in confidence and without fear of reprisal, occurrences of possible wrongdoing within or related to CRA for appropriate investigation and action. 

The whistleblowing line is independently managed by the CRA Internal Audit Team.  Reports of wrongdoing will be escalated to the appropriate authorities.  Whistleblowers will be informed of the outcome of the investigation.

All disclosures should be made in good faith, when the whistleblower has reasonable grounds for suspecting that an incident of wrongful conduct has occurred.  CRA will not tolerate discrimination, retaliation or harassment of any kind against a whistleblower who submits a report in good faith. 

Examples of wrongdoing include:

•        Failure to observe a legal obligation, corrupt or fraudulent behaviour;

•        Financial and non-financial administrative malpractice, e.g. not observing proper procedures for tendering;

•        Fraud or deliberate error in the preparation, evaluation, review, audit of financial accounts and records;

•        Miscarriage of justice;

•        Professional malpractice, e.g. violation of intellectual property rights or failure of integrity in research;

•        Improper conduct or unethical behaviour; and

•        Participation in or condoning a reportable wrongdoing through wilful suppression or concealment of any information relating to a wrongdoing.

 

Reporting Channel

Concerns can be raised via email at whistleblow@cra.gov.sg.   

Information to be Provided 

To allow effective evaluation and investigations, the following information should be provided:

•        Name of party or parties whom the whistleblower is reporting against;

•        Nature of the concern, including parties involved, dates or period of time, value of any money or asset involved, and any material evidence; and

•        Any other information that may substantiate the concern.

Whistleblowers may be contacted in the course of investigation for further information.  For this purpose, the name and contact details of the whistleblower should also be provided.

 

Frequently Asked Questions

•        Can I remain anonymous?

You may choose to raise your concerns anonymously.  However, concerns expressed anonymously may hinder follow-up clarifications and investigations.  Whistleblowers are encouraged to identify themselves to facilitate the investigation process and be informed of the outcome of any investigation.

•        How will the confidentiality of my identity and the information I provide be protected?

All information disclosed will remain confidential, except as necessary or appropriate to conduct investigations, to take remedial actions, or as required by any applicable laws and regulations. 

You will be informed in the event your identity, as the whistleblower, is to be revealed.  CRA will not tolerate discrimination, retaliation or harassment of any kind against a whistleblower who submits a report in good faith.  If you believe that you are being subjected to discrimination, retaliation or harassment for having made a report under this policy, you should promptly report this to CRA to facilitate investigation and appropriate action.

•        Will law enforcement agencies be notified of reports made via the CRA Whistleblowing line?

The information received from you will be assessed, and the relevant law enforcement agencies will be notified where necessary and appropriate.