Functions of Special Employees
"Special employee" means a person who —
a) is employed or working in a casino in a managerial capacity or who is authorised to make decisions, involving the exercise of his discretion, that regulate the operations of a casino; or
b) is employed or working in a casino in any capacity relating to any of the following activities:
(i) the conduct of gaming;
(ii) the movement of money or chips about the casino premises;
(iii) the exchange of money or chips to patrons of the casino;
(iv) the counting of money or chips on the casino premises;
(v) the security and surveillance of the casino;
(vi) the operation, maintenance, construction or repair of gaming equipment;
(vii) the hosting of, providing hospitality services to, or discretionary issuance of complimentaries to, high value gaming segment patrons;
(viii) the management or supervision of junket promoters, or negotiation or entering into casino-related agreements with junket promoters;
(ix) the acquisition, rectification, modification, disposal or destruction of gaming equipment;
(x) the supervision of gaming equipment storage areas or the authority to determine personnel access rights to gaming equipment storage areas;
(xi) the shuffling, or any other method of randomising or preparation thereafter, of cards intended for use in an approved game under section 100 of the Casino Control Act;
(xii) the scheduling of special employee deployment;
(xiii) the internal audit of casino operations;
(xiv) the accounting procedures in, and in relation to, the casino;
(xv) the collection or release or discharge of any debts issued under section 108 of the Casino Control Act;
(xvi) the exchange of financial instruments (e.g. cheques and cashier's orders), electronic credits, promotional coupons or chip purchase vouchers;
(xvii) the counting of promotional coupons or chip purchase vouchers on the casino premises;
(xviii) the conduct of internal investigations into any of the following:-
(a) Offences by special employees arising out of or in connection with the employment of the licensee;
(b) Contravention by special employees of the Authority's regulatory requirements or conditions of special employee licences; or
(c) Breaches by special employees of the employer's code of conduct requirements;
(xix) the supervision of any of the above activities.
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Categories of Special Employee
The categories of special employee licences, with the authorised functions and examples of job titles/descriptions of each category of licence, are set out below.
Category A
Authorised Function
Any of the following functions:
(a) The function of senior management or other executive function of a casino operator;
(b) The functions in paragraph (a) of the definition of "special employee" in section 2 of the Act performed by a person with overall responsibility for that function;
(c) A function with significant influence over or with respect to operations in a casino; and
(d) Any function authorised by a Category B or Category C1 licence.
- Chief Executive Officer | - Chief Executive Officer |
- Chief Operating Officer | - Vice President Finance |
- Chief Financial Officer | - General Counsel |
- General Counsel | - Senior Vice President Casino Operations |
- Vice-President of Casino Table Games | - Vice President Security |
- Director of Casino Table Games | - Director Surveillance |
- Director of Slots | - Director Casino Slots & Technical |
- Vice-President of International Marketing | - Vice President Casino Marketing |
- Director of Surveillance | |
- Executive Director, Casino Marketing | |
Category B
Authorised Function
Any of the following functions:
(a) Middle management of a casino operator;
(b) A managerial function in a casino;
(c) Making operational decisions, involving the exercise of discretion, that regulate the operations of a casino; and
(d) Any function authorised by a Category C1 licence.
| - Manager Casino Table Games | - Shift Manager Casino Table Games |
| - Pit Manager Casino Table Games | - Pit Manager Casino Table Games |
| - Manager Card Room | - Shift Manager Casino Slots |
| - Slot Manager | - Manager VIP Services |
| - Shift Manager International Marketing | - Surveillance Shift Supervisor |
| - Manager Surveillance | - Assistant Manager Cage Operation |
| - Casino Account Manager | |
- Security Operations Manager | |
Category C1
Authorised Function
Any of the functions set out in above paragraph (b) of the definition of "Special Employee".
| - Supervisor Casino Table Games | - Pit Supervisor Casino Table Games |
| - Dealer Casino Table Games | - Croupier Casino Table Games |
| - Supervisor Casino Scheduling | - Slot Ambassador |
| - Slot Shift Attendant | - Technical Supervisor |
| - VIP Host International Marketing | - Surveillance Operator |
| - Operator Surveillance | |
| - Officer Gaming Audit | |
| - Cage Cashier | |
| - Count Cashier | |
| - Security Officer (Gaming Operations) | |
Category C2
Authorised Function
Any of the following functions:
(a) Technical support services relating to the maintenance, rectification or repair of gaming equipment in any casino premises; and
(b) Technical support services relating to the maintenance, rectification or repair of surveillance installations, devices or equipment in any casino premises.
| - Slot Technician |
| - Technical support personnel for surveillance equipment, slot management system or electronic monitoring systems |
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Application for Special Employee Licence
Please click here to access Services & Forms page.
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Issuance of Special Employee Licence
- Category A, Category B and Category C1 licences are issued in an e-licence format. You may obtain the e-licence from your employer.
- Category C2 licences are issued in hardcopy format.
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